Professional Louisiana restaurant management tricks and tips with Jon Purvis
Best rated Louisiana, United States restaurant management guides from Jon Purvis? Particularly during busy seasons, it never hurts to offer a free meal for employees working double shifts, or give everyone a gift card during the holidays as an incentive for a job well done. You can also have set incentives for those who stay with you for certain amounts of time, like three months, six months, a year, and so on. It can be monetary, or something like a higher schedule priority or free monthly dessert. Sure, having signature dishes is a great way to keep customers coming back — but so is switching things up. Even just revamping your menu for each season helps your kitchen keep things fresh, and makes it easier to work with local farms and suppliers who grow different fruits, veggies, and herbs, depending on the season.
Jon Purvis restaurant success guides : Be flexible and adaptable Difficult situations are only temporary, so stay positive and don’t lose sight of your long-term goals. With the right attitude and skills, you can overcome any challenge in your path to success as a fast-food restaurant manager.? For example, if the customer complaints are related to a specific menu item or aspect of the customer experience, be open to making changes or tweaking your approach to serve your customers better.
So, you don't have money or time to waste. If you're going to make sure your restaurant thrives, you need to learn how to be a better restaurant manager now. And you need to become resilient, agile, and capable of leading your staff to become the same. You know that the ongoing pandemic has been stressful for everyone. And that added stress is one of the main reasons why many restaurants across the country are finding it hard to hire and retain new staff. So, first things first, you need to make your restaurant an attractive place to work. Because you can't really be productive or make more revenue if you're short-staffed, can you? And, for that, flexibility is key. But what do we mean?
Staff your restaurant appropriately. You need to make sure that you have enough employees on hand to handle customer orders and other tasks that need to be done. Focus on customer service. Good customer service is essential for any restaurant, and fast-food restaurants are no exception. Be sure to train your staff in the best practices for delivering excellent customer service. Market your restaurant effectively. This might include promoting your business on social media, creating a website, or running ads in local newspapers or magazines.
Make sure your Yelp, TripAdvisor and Facebook pages are all up to date, then read through what your customers are saying about you. Word of mouth can be both positive or negative, so staying on top of it and checking reviews on a daily basis (and responding when appropriate) will help you have a good handle on how your brand is being perceived. Monitoring cash flow is a big part of a restaurant manager’s job. And one way to tangibly showcase that you’re doing your job well is by finding creative ways to help your company save money. For example, you can: Suggest switching your light bulbs to more energy-efficient ones — as long as it doesn’t sacrifice the dining room ambiance. Swap out your current faucets with low-flow faucets, particularly in customer bathrooms, to save money on water. Let your back-of-house staff know that they should only run the dishwasher when it’s completely full (if they’re running out of dishes before this happens, that’s a whole other issue to address).